Ten Thousand Pots Return Policy

All of our ceramics are handmade, making each pot a unique piece of art. Our team goes to great lengths to ensure you receive beautiful, blemish-free pottery.

Our satisfaction guarantee allows you to return any non-clearance items within 30 days of purchase. If your fountain, garden accent, ceramic pots, planter, or other product does not meet your expectations and is not damaged, contact our store, and we will be happy to help you with a refund or replacement within 7 days of receiving the return.

Over 99% of our shipments arrive safely, and all our shipped orders come with insurance. If your product is damaged in any way during shipping, we will offer a refund or exchange. Simply send us a photo of the damaged item, and one of our associates will promptly process your request.